Order Ships the following business day if received before 3 pm ET    
The Royal Basket Company
Designer Vegan Gift Baskets
 TRBCThe Royal Basket CompanyTRBC
PoinsettiaVegan Christmas and Holiday BasketsPoinsettia                    

Be sure your gift arrives in time!
Click shipping below for more information

718-708-4590
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Vegan Gift Baskets Allergy Free Gift Baskets Vegan/GlutenFree Vegan/Organic Vegan By Category Vegan Occasions Vegan Holidays

Shipping

"I’m getting emails from UPS that so far 2 baskets have been delivered. I really appreciate that you set that up! Such a great thing!... I didn’t even know it could be done. I usually just keep checking the tracking #. This is great real time stuff!" Bruce M. 

Christmas 2017 Shipping Notes: Please note: Christmas falls on a Monday this year, therefore all ordering dates are earlier than normal as weekend days are not counted with UPS / some USPS. Also, delivery service volumes have increased year by year making it more difficult for your gift to arrive in time. Please order as early as possible.

To determine your UPS shipping dates more accurately: Please visit UPS . Click the shipping tab and choose "Calculate time and cost" to determine the shipping time needed for your gift to arrive. Enter the ship from location as Bronx 10464 and the ship to location of your recipient. Remember to add at least one business day for our processing time.

UPS does not deliver on Saturdays unless "next day Saturday" is chosen at checkout. It is only available to choose on Thursday. The last day to order for Saturday delivery is Thursday Dec. 22 before 4 pm. NOT ALL ZIP CODES can be delivered on SATURDAYS. Will will notify you if that is the case.

FOR UPS orders going to:
Westerns States order by 3pm Dec. 14 EST to ship Friday Dec. 15 (I would choose 3 day select or USPS option to be received before Christmas)
Mountain States order by 3pm Dec. 17 EST to ship Mon. Dec. 18 Choose UPS 3 day select
Central & Southeastern States order by 3pm Dec. 19 EST to ship Tues. Dec. 20 Choose UPS 2nd Day Air
NYC Tri- state area, NJ, CT, MA, RI, DE order by 3pm Dec. 19 EST to ship Dec. 20

Please choose a shipping option other than ground to be received by Christmas. We do our best to ship as soon as possible. We will contact you if your selected option is not needed. (i.e. you choose 2 day air, but your gift would be received the next day by UPS ground)

We cannot guarantee an arrival date, as once it is shipped it is out of our hands. Please place your order as early as possible to ensure delivery before Christmas.

NOTE: Shipping rates are determined by size.

We ship in the smallest size box that the basket will fit in.

Shipping method and processing times

SHIPPING METHOD AND PROCESSING TIME
Orders received before 3 p.m. Eastern time will ship the next business day (Monday thru Friday). We ship with a signature release. (see below)
We now allow you to choose your shipping speed at checkout. We offer UPS ground, 2nd day, 3 day and next day delivery. If a certain delivery date is requested at checkout we can only attempt to honor it if you choose the appropriate shipping method.
Click here for approximate UPS ground shipping time from New York. You can check the exact shipping time by going to UPS.com , entering the next business day's date as the shipping date and Bronx 10464 as the ship from address. It will show the guaranteed delivery date if all is entered correctly.

Overnight, next day, 2 day and 3 day delivery- please add one day for processing time.
Gift ordered 2/1 before 3 pm ET will ship 2/2.
Gift ordered 2/1 before 3 pm ET will arrive 2/3 If shipping overnight.
Gift ordered 2/1 before 3 pm ET will arrive 2/4 If shipping 2 day.
Gift ordered 2/1 before 3 pm ET will arrive 2/5 if shipping 3 day.
***Please add an extra day if shipping will span the weekend.***

SIGNATURE RELEASE
We ship with a signature release so recipients do not have to be home or sign. This means if UPS shows it as delivered we are no longer liable. It is very rare that a package shown as delivered is missing. In our 16 years we've had perhaps 5 packages not received [due to it being stolen/ shown as delivered and not received].
If you prefer to have a signature required, please respond to your order receipt immediately. Please note: If you request a signature and the package is not signed for and picked up, it is returned to us by UPS. You will be charged the return fee in addition to the original shipping charges and basket pricing.

FREE SHIPPING OFFERS
From time to time we offer free shipping on select baskets. You will still need to use the "calculate shipping" button at checkout before proceeding {it will show "free shipping" and you choose that option}. Baskets shipped free are via UPS ground. If you require a quicker shipping option please make a note after your gift message and we will email the shipping fees. We will not ship until you confirm the additional charges to your order total.

HOSPITALS AND/OR HOTELS
 We strongly recommend NOT shipping to hospital or hotels. (Exception: If you have a relationship with a specific hotel and notify them of a shipment they usually are very accommodating). Please be advised that we cannot be responsible for orders not received due to circumstances beyond our control. We agree to be responsible to have the order arrive at the hotel or hospital as requested, however we cannot guarantee the hospital or hotel will deliver it to the recipient in a timely manner. If it is forwarded you are responsible for the condition of the basket after being forwarded. We securely wrap and pad each basket to arrive in perfect condition, however they are delicate and do not endure multiple shipping processes well. For more reasons why we do not recommend shipping to a hospital (same reasons for a hotel) click here and go to the bottom of the page.

INCORRECT SHIPPING ADDRESS / PACKAGE RETURN / REROUTING
You should receive a tracking number from UPS when your package is sent. If UPS accepts the address given and it is returned due to an incorrect shipping address provided by you, because it was refused, or any other reason not due to an error on our part, you will be charged the basket price, the original shipping fee, the return fee plus any rerouting fee. Any gift returned because of circumstances beyond our control (with no error on our or your part) will be refunded the basket price less all shipping and rerouting fees. If the return is due to an error on our part, you will be refunded the entire amount plus a bonus of 10% off your next basket. This guarantee is provided for online orders only. If you discover an incorrect address before it is returned, we may be able to have it forwarded (as of 12/14 the charge to reroute a package is $12.95 PLUS the shipping rate to the new address). If so, you are responsible for the condition of the basket after being forwarded. We securely wrap and pad each basket to arrive in perfect condition, however they are delicate and may not endure multiple shipping processes well.
Once shipped, any package requested to be cancelled will incur the original shipping fee, the return shipping fee plus the return fee of $12.95 (as of 12/14). This is what UPS charges us.

SHIPPING TO OTHER COUNTRIES
I'm sorry to say we no longer ship to other countries since there are special circumstances involved with the shipment, such as customs forms, extra shipping charges, etc.

SHIPPING TO APO/FPO/DPO ADDRESSES
Because these addresses REQUIRE that the package be personally dropped off at the post office along with a custom form, we cannot guarantee a next day shipping date. We recommend allowing at least one week for your order to be filled and hand delivered to the post office. December 5 through Dec. 31 we cannot accept any orders going to these addresses.

UPS Ground Shipping Time Table
If a state shows more than one # of days you can check the exact shipping time by going to UPS.com , entering the next business day's date as the shipping date and Bronx 10464 as the ship from address. It will show the guaranteed delivery date if all is entered correctly.
Orders place before 3 p.m. will ship the next business day unless requested otherwise. [exception to this is the holiday season]
Example: Order placed on Monday before 3 p.m. will ship Tuesday. If shipping is 2 days it will arrive on Thursday, 3 days it will arrive on Friday, 4 days it will arrive the following Monday, 5 days the following Tuesday. [UPS shipping does not count weekends- only Mon.- Fri.]

  1. AL Alabama -  3  days
  2. AK Alaska -  4 (rate extremely high)
  3. AZ Arizona -  mostly 4, other 5
  4. AR Arkansas -  3
  5. CA California -  4 (south) or 5
  6. CO Colorado – 4 (east) or 5
  7. CT Connecticut -  1
  8. DE Delaware -  1
  9. FL Florida -  3
  10. GA Georgia - mostly 2, southern 3
  11. HI Hawaii -  5 (rate extremely high)
  12. ID Idaho -  mostly 5, partly 6
  13. IL  – 2 (north)/ 3 (south)
  14. IN Indiana - 2
  15. IA Iowa - 3
  16. KS Kansas - 3
  17. KY Kentucky - 2
  18. LA Louisiana – mostly 3, partly 4
  19. ME Maine - 2
  20. MD Maryland - 2
  21. MA Massachusetts - 1
  22. MI Michigan - 2
  23. MN Minnesota – mostly 3, 4 (NW)
  24. MS Mississippi - 4
  25. MO Missouri- 3
  1. MT Montana - 5 days
  2. NE Nebraska – 3 or 4
  3. NV Nevada – 4(south) or 5
  4. NH New Hampshire - 2
  5. NJ New Jersey - 1
  6. NM New Mexico – 4 or 5
  7. NY New York – 1 or 2 (NW)
  8. NC North Carolina - 2
  9. ND North Dakota - 4
  10. OH Ohio - 2
  11. OK Oklahoma – 3 or 4
  12. OR Oregon – mostly 5, partly 6
  13. PA Pennsylvania – 1(east) mostly 2
  14. RI Rhode Island - 1
  15. SC South Carolina - 2
  16. SD South Dakota - 4
  17. TN Tennessee - 2
  18. TX Texas – 3, 4, or 5
  19. UT Utah - 5
  20. VT Vermont - 2
  21. VA Virginia - 2
  22. WA Washington - 5
  23. WV West Virginia - 2
  24. WI Wisconsin – mostly 3, 2 (NE)
  25. WY Wyoming – mostly5, partly 4

 

The last pickup by UPS before Christmas is Friday Dec. 23rd. (order must be placed by Dec. 22nd) To be received before Christmas it MUST be shipped NEXT DAY SATURDAY. (not available to all zip codes)

Any orders received after 4pm Thursday the 21st cannot ship until Tuesday Dec. 26.

(i.e. A gift that ships Friday Dec. 22 and requires 5 business days will not arrive until January 2nd taking holidays into account)

Normal delivery service resumesTuesday Jan. 2nd.

Have a very Merry Christmas and a wonderful New Year!

According to UPS 2017 Holiday Shipping

Monday, Dec. 18 This is the last day to ship UPS 3 Day Select service for delivery before Christmas Day (delivery on Friday, Dec. 22). You must order by Dec. 17.

Tuesday, Dec. 19 UPS 3 Day Select shipments picked up today will be scheduled for delivery on Tuesday, Dec. 26. You must order by Dec. 18.

Wednesday, Dec. 20 This is the last day to ship UPS 2nd Day Air packages for delivery before Christmas Day (delivery on Friday, Dec. 22). You must order by Dec. 19.

Thursday, Dec. 21 UPS 2nd Day Air service is available for delivery before Christmas Day (delivery on Saturday, Dec. 23). Please note that these packages must be processed and labeled for Saturday Delivery. Saturday Delivery is not available to all ZIP codes. All UPS Next Day Air packages picked up today will be delivered on Friday, Dec. 22. You must order by Dec. 20.

Friday, Dec. 22 This is the last day to ship UPS Next Day Air packages to be delivered before Christmas Day (delivery on Saturday, Dec. 23). Please note that these packages must be processed and labeled for Saturday Delivery. Saturday Delivery is not available to all ZIP codes. You must order by Dec. 21.

 

CONTACT US

Location: Bronx, NY 10464
Phone: 718-708-4590
Email:
orders@theroyalbasket.com

Est. The Royal Basket Company 2000

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Jeremiah 29:11- For I know the thoughts that I think toward you, says the LORD, thoughts of peace and not of evil, to give you a future and a hope. NKJV

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